Privacy Policy

‍Last Updated: 14/01/2025

Northwood Lab SAS ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, northwood-lab.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Information You Provide to Us

Personal Information: When you contact us, sign up for newsletters, or use our services, we may collect personal information such as your name, email address, phone number, and other contact details.
Other Information: Any other information you voluntarily provide through forms or surveys.

1.2 Information Collected Automatically

Log Data: We collect information such as your IP address, browser type, operating system, and access times when you visit the Site.
Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to track user behavior and enhance user experience. See our Cookie Policy for more details.

1.3 Third-Party Data

We may receive information from third-party services like Google Analytics or Kit.com if you interact with us through those channels.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Site.
Respond to your inquiries and provide customer support.
Send you promotional emails or updates, with your consent.
Monitor and analyze usage trends to improve the Site.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting providers, analytics).
Legal Compliance: If required by law or to respond to legal requests.
Business Transfers: In the event of a merger, sale, or transfer of assets.

4. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Correction: Request access to or correction of your personal information.
Data Portability: Request a copy of your data in a portable format.
Opt-Out: Opt-out of marketing communications.
Delete Data: Request deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at contact@northwood-lab.com. We will respond to your request within 30 days.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption of data in transit and at rest, and limiting access to authorized personnel only. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Unless otherwise specified, personal data will be retained for a period of 3 years after your last interaction with us.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing them with your personal information.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to remove it.

9. International Data Transfers

If you are accessing the Site from outside of France, please note that your information may be transferred to, stored, and processed in France or other countries where our servers or third-party service providers are located. These countries may not have the same data protection laws as your jurisdiction. However, we take steps to ensure your privacy is protected, including the use of Standard Contractual Clauses (SCCs) where applicable.

10. Cookie Policy

We use cookies and similar technologies to improve your experience on our Site. This section explains what cookies are, how we use them, and how you can manage your preferences.

10.1 What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help us understand user behavior, track site performance, and provide personalized content.

10.2 Types of Cookies We Use

Essential Cookies: Necessary for the Site to function properly (e.g., session cookies).
Analytics Cookies: Help us understand how users interact with the Site (e.g., Google Analytics).
Functional Cookies: Enhance user experience by remembering preferences.
Marketing Cookies: Used to deliver targeted advertisements and track their effectiveness.

10.3 Managing Cookies

When you first visit our Site, you will see a cookie consent banner. You can choose to accept or reject non-essential cookies. You can also manage your cookie preferences through your browser settings:

Please note that disabling certain cookies may impact your experience on the Site.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we protect your information. Changes are effective immediately upon posting.

12. Legal Notices

12.1 Company Information

Name: Northwood Lab SAS
Capital: Variable, currently 100 €
SIRET: 939 451 399 00017
Address: 54 rue du moulin de Béré, 44110 Châteaubriant, FRANCE
Email: contact@northwood-lab.com

12.2 Website Hosting

Host: Webflow, Inc.
Address: 398 11th Street, San Francisco, CA 94103, USA

12.3 Domain Provider

Provider: O2Switch
Address: 222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand, FRANCE

12.4 Dispute Resolution

In case of disputes, French courts shall have exclusive jurisdiction.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@northwood-lab.com
Address: 54 rue du moulin de Béré, 44110 Châteaubriant, FRANCE